Shipping & Returns

The Plastic Soldier Company Ltd supplies its range of wargames products worldwide using the standard delivery service from the Post Office for all orders under 2kilos. Over 2 kilos and your order will be shipped with UPS

Most products are held in stock and, therefore, orders will normally be despatched within three working days. Where items are out of stock, these will normally be despatched within two weeks, dependent on manufacturing considerations. If your order consists of some items which are out of stock you will be issued with a refund for these items and the post charged for them and the rest of the order will be shipped. You will be notified about this on shipping.

Postage and packing is charged on the total value of the order at the following rates:
Within the UK – 10% (£2.95 minimum shipping charge)
Outside the UK but within Europe* – 15%
Rest of the World – 22%

PLEASE NOTE THAT CERTAIN ITEMS OF WEIGHT CARRY THEIR OWN CHARGE EG…. BOOKS, GRAB BAG, BOARD GAMES

Due to the Covid-19 situation post is still slow to certain parts of the world, we will ship your order quickly but cannot give an accurate delivery date/time due to this problem as we do not have any control over the postal system.

 

*as defined by the Post Office: see the Royal Mail’s definitions.