Shipping & Returns

The Plastic Soldier Company Ltd supplies its range of wargames products worldwide using the standard delivery service from the Post Office for all orders under 2kilos. Over 2 kilos and your order will be shipped with UPS

Most products are held in stock and, therefore, orders will normally be despatched within three working days. Where items are out of stock, these will normally be despatched within two weeks, dependent on manufacturing considerations. If your order consists of some items which are in stock and some which need to be manufactured, we will despatch the stock items within three working days unless the bulk of the order is not available. The delivery charge for the order will be applied to the first despatch, any subsequent despatch is not charged for. Whichever occurs, we will send you an update.

Postage and packing is charged on the total value of the order at the following rates:
Within the UK – 10% (£2.95 minimum shipping charge)
Outside the UK but within Europe* – 15%
Rest of the World – 22%

PLEASE NOTE THAT CERTAIN ITEMS OF WEIGHT CARRY THEIR OWN CHARGE EG…. BOOKS, GRAB BAG, BOARD GAMES

*as defined by the Post Office: see the Royal Mail’s definitions.